Customer Service




Shipping & Delivery

HOT WEATHER ALERT:

1. WE DO NOT SHIP THURSDAY - SUNDAY from July 1st through October 1st. Please be aware that this may delay your order by up to 1 week.

2. Although do not charge for ice packs during summer months, we cannot guarentee the condition of your order DURING SUMMER SEASON. If you are unsure then, please, wait until cooler weather to place your order.

 

We offer prearranged delivery and pick up for large orders in San Diego County.
Please email us to confirm this service prior to placing your order.

 

 

All orders are shipped via USPS 2-Day service. We do not ship to P.O. Boxes, APO or FPO addresses. Please help us deliver your package by ensuring your address is correct and current.


Please contact us for arranging international delivery.


If your toffee is a gift, please note the desired delivery date and we will make every effort to fulfill your request.


Sea Salt Candy Company makes each batch of Salty Sisters to order. The order may take several business days to process and prepare for shipment, longer during the holiday season.


Toffee is heat sensitive and we do not guarantee the toffee against melting. At Sea Salt Candy Company we take care to securely package and ship your order so that it arrives in the best possible condition. To ensure this, we may opt NOT to ship on Thursday or Fridays.

 

Privacy & Security

Sea Salt Candy respects your privacy. And we promise to never, ever share your e-mail address, or any other customer information, with third parties. We use your information only as necessary to fulfill your orders and provide blissful customer service. We may occasionally reach out to let you know about a special offer or event. Of course, you may "opt out" at any time, though we'd hate to see you go. If you have any questions about the details of our Privacy Policy, please contact us at 916-208-0674

Returns & Replacements

We take as much care in packaging and shipping your Salty Sisters Toffee and Caramel order as we do in making our saltysweet confections. Our candy is guaranteed and we strive in our packaging and shipping practices protect your order, even during the warm weather months.

Sea Salt Candy products are guaranteed, if for any reason you are not completely satisfied with your purchase, you may return it for a prompt replacement, or refund.